Associate Infrastructure Analyst

airarabia

Bangalore NM Years Exp Posted 527d ago

Support, configuration, maintenance and upgrading of all networks and infrastructures for corporations.
Monitor the network and systems for faults and perform analysis of alerts and events using monitoring tools.
Provide technical support to end-users, and helpdesk support team, and escalate issues to senior analysts if required.
Investigate, troubleshoot, and resolve network, system, and application issues that arise, and document solutions and processes for future reference.
Perform regular system backups and disaster recovery procedures to ensure business continuity.
Identify potential security breaches and take necessary actions to prevent them.
Install, configure, and maintain network and system hardware and software, including servers, routers, switches, and firewalls.
Collaborate with other IT teams to ensure that all systems are running smoothly and to resolve cross-functional issues.