Senior DevOps Engineer

• Design, implementation, and automation of large-scale distributed systems 

• Build tools and automation that help Five9 achieve higher availability, scalability, latency, and efficiency 

• Work with Engineering teams to deliver high-quality software in a fast-paced environment 

• Monitor production and development environments to build preventive measures and provide a seamless customer experience 

• Work with delivery teams on software improvements to achieve higher availability and lower MTTD 

• Participate in on-call rotation (8h shift, 7days a week, every 3-4 weeks) 

Key Requirements: 

• 7+ years of public cloud experience (GCP or AWS) 

• 7+ years of private cloud experience (Openstack, VMware ESXi) 

• 7+ years of Linux experience (Centos/Ubuntu) 

• 7+ years of networking experience 

• Orchestration and management of containers using Kubernetes, Helm, GKE and Docker 

• Experience with Gitlab, ArgoCD, CI/CD methodologies & tools 

• Experience with Infrastructure as Code (Terraform), Python or other scripting languages 

• Experience with Ansible config management tool 

• Experience with Prometheus/Loki/Alertmanager/Grafana observability tools  

• Excellent problem solving and analytical skills 

• Experience with Incident Management Process, SRE best practices and continuous improvements 

• Experience designing large scale distributed systems 

• Familiar with DevOps/DevSecOps methodologies and best practices 

• Strong verbal and written communications skills 
• Bachelor's of Science degree in Computer Science or equivalent experience 

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.