Cloud Operations Engineer
siemens-healthineers
Job Description
- Operate and support complex IT applications across production and non-production environments.
- Provide operational support for AWS and Azure cloud environments, including infrastructure and cloud-native services.
- Manage and troubleshoot Windows and Linux operating systems and infrastructure components.
- Work hands-on with AWS services, including:
- Amazon EC2, RDS , Dynamo DB, Lambda , S3 , IAM , VPC etc
- Manage and support Kubernetes/containerized environments.
- Hands-on experience with Kubernetes ECS.
- Monitor application and infrastructure health using tools such as Dynatrace , Grafana etc
- Analyze monitoring alerts, identify root causes, and drive incident resolution and preventive actions.
- Perform ITIL-based operational activities including Incident, Problem, Change, Request, and Service Management.
- Develop and maintain operating handbooks, SOPs, knowledge articles, and operational documentation.
- Independently identify operational issues, risks, and improvement opportunities and drive them to resolution.
- Collaborate with application, infrastructure, security, development, and project teams across different locations.
- Support project implementation, transition, and operational readiness activities.
- Contribute to cloud migration, application modernization, automation, and continuous improvement initiatives.
- Ensure adherence to organizational IT Information Security requirements and applicable security standards.
- Follow and support compliance with ISO 27001 and ISO 27017 requirements.
- Develop automation and operational tooling using scripting and Infrastructure-as-Code technologies.
- Work with international partners and stakeholders to coordinate technical activities and resolve cross-functional issues.
- Continuously expand application and technology knowledge across multiple technical domains.
- Experience preparing and maintaining Operating Handbooks, SOPs, runbooks, and knowledge documentation