Senior QA Engineer

• Collaborate with teams to understand how the technology stack supports business outcomes.
• Identify and address bottlenecks in work processes and suggest improvements.
• Coordinate with teams to define success metrics for process improvements.
• Test and maintain software applications and related programs using various development tools.
• Research and recommend frameworks and architectural/code design patterns.
• Promote operational excellence through practices such as unit testing, SLA establishment, and programming for resiliency and scalability.
• Contribute to product development by capturing and communicating customer feedback.
• Review skill and expertise requirements to meet team goals and identify staffing needs.
• Mentor individual contributors and managers by sharing experience-based advice and recommendations.

Secondary Responsibilities

• Deliver and effectively track all assigned deliverables.
  • Ensure timely closure of open items.