Application Operations Engineer

Responsibilities:

• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding.

• Partner with development teams to improve services through rigorous testing and release procedures.

• Participate in system design consulting, platform management, and capacity planning.

• Create sustainable systems and services through automation.

• Balance feature development speed and reliability with well-defined service-level objective

• Day to day working with different teams like infra team for related issues

• Build and document automation processes for Infrastructure as a Service/Infrastructure as code.

• Backup and Patch management

• RCA of all the issues and deep interest in finding permanent resolution of all issues.

• Co-ordination of all other teams involved in issues related with users.

• Self-driven person

What We’re Looking For:

1. Cloud Infrastructure - AWS (preferred), Azure, Kubernetes platforms with knowledge on EC2, S3, IAM, VPC, CloudWatch, Lambda, EKS, deploying/scaling/troubleshooting/monitoring and cost optimization.

2. Development - Experience in backend (e.g., Python, Node.js, Java, .Net), frontend (e.g., React, Angular), RESTful APIs, CI/CD

3. DevOps - Jenkins, GitHub Actions, GitLab CI, Containerization (Docker)

4. Scripting & Tooling - Python, Bash, or PowerShell, Splunk

5. Troubleshooting & Support - Deep understanding of logs, metrics, tracing, performing root cause analysis and incident management

6. Soft Skills - Strong communication, working in shifts/weekends, customer-centric approach

The Location: Hyderabad, India 

Grade: 09 {Software Engineer-Application Operations}

Hybrid model: 4 times a week work from office is mandatory.

Shift time: 6:30 am to 2:30 pm IST / 2:30 pm to 11 pm IST