Application Production Support
bnpparibas
Job Description
Direct Responsibilities
· Ensuring smooth and efficient transition of IT projects during the operational phase
· Collaborating with cross-functional teams to identify and resolve potential issues during the transition process
· Continuously improving transition and methodologies to optimize efficiency and effectiveness
· Coordinate closely with Rome IT Application Production Teams working on IT Evolution program and all other BNL BNP Paribas IT teams
· Proven ability to manage multiple projects simultaneously and meet deadlines
· Excellent communication and interpersonal skills
· Strong problem-solving and analytical abilities
· A proactive and results-driven approach to work
Contributing Responsibilities
· Help build team spirit and integrate into BNL BNP Paribas culture
· Contribute to the regular activity reporting and KPI calculation
· Contribute to continuous improvement actions, especially the lessons learned from handovers to Paris
· Contribute to the acquisition by ISPL team of new skills & knowledge to expand its scope
Technical & Behavioral Competencies
1. Infrastructure Administration – Open Environment:
o Cloud Native Application with focus on IBM cloud (Platform as a Service)
o Familiarity with Cloud technology
- Kubernetes
- Docker
- RedHat OpenShift
o Operating System :
- RedHat Linux 6.x, 7.x, 8.x
- Windows Server 2012, 2016, 2019
o System Scripting (Shell, Python, ecc.)
2. Strong technical knowledge and experience on:
o Ansible
o Terraform
o Helm
Other general competences:
· Jenkins
· Gitlab
· Nexus / Artifactory
· Sonarqube
· Cloud Native Applications (Kubernetes)
· Experience with ServiceNow ticketing system and/or other ITSM solutions
· Good written and spoken English
· Measure and identify areas for improving Quality and overall Delivery
· Be able to communicate efficiently
· Good team-player