Application Support Engineer

- Testing & Quality Assurance
1.Automated Testing:
Unit, Integration, E2E tests (Jest, Cypress, PyTest, JUnit)
2.Performance & Load Testing:
JMeter, k6, Locust

-Observability & Incident Response
1.Monitoring:
Application and system performance metrics
2.Alerting & Incident Management:
PagerDuty, Opsgenie, Slack integrations, Grafana
3.Logging:
Centralized log management (ELK, Fluentd, Splunk)

Security & Compliance Awareness
1.Secure coding practices (OWASP Top 10)
2.Infrastructure security (network isolation, encryption)
3.Compliance frameworks (GDPR, SOC 2, HIPAA if applicable)

Required Skills:
1. Strong problem-solving and debugging skills
2. Collaboration with developers, QA, and IT teams
3. Understanding agile methodologies (Scrum, Kanban)
4. Continuous learning and adapting to new tools and cloud services

Key Responsibilities:
DevOps & Cloud Infrastructure.

1.Build and maintain CI/CD pipelines using tools such as GitHub Actions, GitLab CI, Jenkins, Azure Devops Pipelines
2. Manage infrastructure as code (IaC) using Terraform, Ansible, Bicep.
3.Deploy and monitor applications in cloud environments (Azure & AWS).
4.Implement containerization and orchestration (Docker, Kubernetes, Helm).
5.Set up automated monitoring, logging, and alerting (Prometheus, Grafana, ELK Stack, Datadog).
6.Enhance system reliability, security, and scalability through automation and best practices.
7.Jfrog Artifactory and Maven for building packages.

Operations & Collaboration
1.Participate in code reviews and DevOps strategy discussions.
2.Troubleshoot and resolve production issues with a focus on uptime and performance.
3. Implement security best practices and assist with compliance standards.
4. Mentor junior developers and contribute to improving development workflows.

DevOps & Automation Tools
1. CI/CD Pipelines:
Jenkins, GitHub Actions, GitLab CI,Azure Devops
2. Infrastructure as Code (IaC):
Terraform, Ansible, Bicep
3. Configuration Management:
Chef, Puppet, Ansible, SaltStack
4.Monitoring & Logging:
Prometheus, Grafana,datadog

Cloud & Infrastructure
1.Cloud Platforms:
Azure & AWS
2. Containerization:
Docker, ACR
3. Container Orchestration:
AKS, Helm, OpenShift

System Administration & Networking
1. Operating Systems:
Linux (Ubuntu, CentOS, Alpine), Bash scripting, basic Windows Server knowledge
2. Networking Fundamentals:
TCP/IP, DNS, SSL/TLS, HTTP/HTTPS, VPN, firewalls
3. Security & Compliance:
IAM, Secrets Management (key Vault), SSH, encryption, vulnerability scanning


Professional & Technical Skills:
*Languages:
.Python, PowerShell, Bicep
*Version Control:
Git, GitHub/GitLab/Bitbucket workflows (branching, pull requests, CI triggers), Azure Repo
*DevOps Tools:
Azure Devops
* Strong problem-solving and debugging skills
* Collaboration with developers, QA, and IT teams
* Understanding agile methodologies (Scrum, Kanban)
* Continuous learning and adapting to new tools and cloud services

Additional Information:
- The candidate should have minimum 2 years of experience in DevOps.
- This position is based at our Kolkata office.
Educational Information:
A 15 years full time education is required.