Assoc. Dir. DDIT IES Cloud Engineering

Major accountability for the Specialist Cloud Platform Engineering

• Design, Code, Implement and Support Cloud product releases and enhancements.
• Transform requirements for new capabilities or changes from architects, operations or customers to include them in the design of Cloud components
• Work in close collaboration with Architects, Design Experts and Operations to integrate new solutions and perform post release L3/L4 operational support.
• Maintain backlog and support Scrum Master and Product Manager for prioritization of release items and Sprint planning.
• Create Cloud Service guidelines, standards including coding languages, code with comments, version control, version documentation, security considerations, audit requirement, change & release management
• Ensure operational supportability of design/development by working with operations team during design and development phase to ensure the developed solutions are always  operationally supportable and are properly documented.
• Take accountability to ensure adherence with Security and Compliance policies.
• Document as required by quality, qualification processes and cloud platform services.
• Maintain Design Specification documents that are aligned with Architectural Handbook.
• Automate continuous delivery and on-demand capacity management solutions.
• Guide customers in the installation and use of strategic products through education, guidance and user manuals.
• Help to drive architectural improvements and standardization of Cloud environments
• Develop and enhance automated  DevOps processes to release new solutions into the live environment.
• Ensure controls are in place for all configuration items and only authorized changes are made for all assets within enterprise IT environment.

Accountabilities:

• Support external technical resources in providing the right expertise to deliver and shape the service

• Ensure Public Cloud Service is delivered in line with Product Delivery manager.
• Build knowledge and expertise in the specific areas covered by the Cloud Platform Services.
• Ensures necessary technical training, awareness and experience levels are maintained within the function
• Report to Director Cloud Platform Engineering on service issues and / or opportunities to optimize the Cloud Platform Services.

KPI's:

• Release delivery quality on technical(post release technical issues) and functional(use case requirement met/not-met) parameters.
• No major Sprint/Release disruptions and delays.
• Number of Stories delivered in time.
• Timely remediation of Backlog items, Risks and Gaps.
• Completeness and Accuracy of release artifacts and documentation.
• Zero Escalations on Novartis Values and Behavior principles from peers, stakeholders and vendors.