Associate AI/ML Engineer
unitedhealthgroup
Job Description
- Design and build AI-powered features using NLP/LLMs and classical ML for provider chat and voice workflows
- Deliver end to end: data preparation, modeling/experimentation, evaluation, API integration, deployment, and monitoring in cloud environments
- Implement responsible AI guardrails (content safety, PHI/PII controls, prompt hygiene, evaluation suites) and collaborate with governance/review partners
- Develop and maintain web services and APIs that expose ML capabilities; write clear documentation and runbooks
- Apply MLOps practices (CI for ML, model registry, reproducible experiments) and contribute to on call/operational support with mentorship
- Collaborate with product, architecture, security, data, and platform teams to align with enterprise standards and deliver measurable outcomes
- Continuously improve code quality, test coverage, latency, reliability, and cost per inference
- Analyzes and investigates
- Provides explanations and interpretations within area of expertise
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so