Associate Director - IT Product Development

We will count on you to:

• Contribute early to a rapidly evolving field with strong executive backing.

• Experience the excitement of a start-up culture while being backed by a global pioneer in the industry.

• Be part of our strategic tech hub that delivers foundation services and tools to the entire enterprise.

• Embrace a fast-paced, experimental approach with a focus on rapid iteration and a willingness to pivot quickly—adopt a proof-of-concept mindset to drive innovation and efficiency.

• Be able to learn from failures, adapt quickly, and effectively communicate the lessons learned.

• Engage effectively with our counterparts in the Dublin and Cluj AI teams.

• Operationalise and upscale prototype solutions to support large user bases.

• Ensure seamless handover of operationalised services to business technology teams.

• Thrive as a collaborative developer in an Agile environment.

• Embrace a lifelong learning mindset, continuously seeking opportunities for improvement.

• Establish and maintain best practice development frameworks and standards.

• Develop practices and guidelines to improve consistency and reuse of solutions.

What you need to have:

• Minimum 15+ years professional experience building applications.

• Strong proficiency in React (TypeScript preferred). Familiarity with Vue or Angular acceptable.

• Strong server-side experience with Node.js (NestJS or Express). TypeScript experience strongly preferred.

• Practical experience with MongoDB (or other document DBs) and data modeling.

• Familiarity with Python for scripting or ML integration.

• Solid understanding of RESTful APIs and web security best practices.

• Experience with containerization (Docker) and CI/CD pipelines.

• Familiarity with cloud deployments (AWS preferred/Azure) and basic infra-as-code (Terraform/CloudFormation) concepts.

• Familiarity with prompt engineering and integrating LLMs into applications.

• Hands-on problem solver with strong communication skills and ability to own features end-to-end.

What makes you stand out?

• Production experience with Kubernetes, AWS services (S3, Lambdas, SQS, IAM), or equivalent cloud tooling.

• Experience with document ingestion pipelines and unstructured data storage (PDF/text ingestion, OCR, parsing).

• Experience building Retrieval-Augmented Generation (RAG) solutions and using vector databases (Pinecone, Milvus, Weaviate, FAISS).

• Experience deploying and monitoring LLM-based features: model selection, cost control, rate limiting, caching, observability.

• Familiarity with LLM frameworks/APIs (OpenAI, Anthropic, Llama-family) and embeddings workflows.

• Strong understanding of cloud-native architectures, observability (logs/metrics/tracing), reliability, and cost optimization.

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders;

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities;

  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.