Associate Senior Site Reliability Engineer
globalpayments
Job Description
Key Responsibilities
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Manage, monitor, and scale .NET-based applications hosted on Azure
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Write and manage infrastructure as code using Terraform
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Troubleshoot and optimize Microsoft SQL Server (MSSQL) databases
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Ensure high availability and reliability of application services across environments
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Automate build/deploy/monitoring pipelines (CI/CD, alerting, healing)
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Participate in on-call rotation and own incident management/resolution workflows
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Contribute to GCP migration planning and foundational infrastructure setup
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Identify and implement SLOs, SLIs, and error budgets
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Building systems to proactively monitor the health, performance and security of our production and non-production virtualized infrastructure.
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Improving our monitoring and alerting systems to make sure engineers get paged when it matters (and don’t get paged when it doesn’t).
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Use practices from DevOps and GitOps to improve automation and processes to make self service possible.
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Safeguarding reliability. Ensuring that our services are highly available, resilient against disasters, self-monitoring, and self-healing.
Requirements
Must-Have Skills:
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4–6 years in Site Reliability Engineering, DevOps, or Infrastructure Engineering roles
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Experience with Azure cloud services and resource management
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Hands-on with Terraform (HCL) for infrastructure provisioning
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Proficient in .NET application support and performance tuning
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Strong working knowledge of Microsoft SQL Server (MSSQL) or MySQL
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Solid understanding of monitoring tools, logging frameworks, and observability practices
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Experience with CI/CD pipelines (Azure DevOps preferred)
Nice-to-Have Skills:
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Exposure to Google Cloud Platform (GCP) and multi-cloud architecture
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Experience working on Windows-based server environments
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Familiarity with containerization (Docker, Kubernetes)
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Prior participation in cloud migration or modernization projects
Minimum Qualifications
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BS in Computer Science, Information Technology, Business / Management Information Systems or related field or equivalent experience.
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Typically minimum of 4 years relevant experience
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