BI Support Engineer

texplorers

Bengaluru, India NM Years Exp Posted 10d ago

System Maintenance and Monitoring: Managing the smooth operation of BI platforms, implementing updates, and overseeing the performance and health of BI systems and pipelines.
Troubleshooting and Issue Resolution: Identifying and resolving issues with BI reports, dashboards, or data connections.
User Support and Training: Providing assistance to end-users with BI tool usage, addressing queries, and troubleshooting report issues.
Data Integration and ETL Support: Helping integrate various data sources and ensuring ETL (Extract, Transform, Load) processes run without errors.
Collaboration with IT Teams: Working closely with developers, database administrators, and data engineers to ensure data pipelines are robust and reports are accurate.
Documentation: Creating documentation for troubleshooting procedures, system configurations, and user guides.

BI Tools Proficiency: Experience with BI tools like Power BI, Tableau, etc.
SQL Knowledge: Expertise in writing and optimizing SQL queries to retrieve, manipulate, and validate data using technologies like: SQL Server, Oracle, MySQL, PostgreSQL, Redshift, Snowflake
ETL Processes: Knowledge of ETL tools (e.g., SSIS) and processes to integrate data from different sources into BI systems.
Data Warehousing: Understanding of data warehousing concepts and architecture using technologies like: Snowflake, Azure Synapse, Google BigQuery

Cloud Platforms: AWS, Microsoft Azure, Google Cloud.
API development & Integration: Experience working with REST APIs and related tools like Postman, OpenAPI specs, Swagger, YAML etc
- Serverless workflows: Experience integrating Azure Functions with multiple services for orchestrating complex operations