Cloud Engineer II
insight
Job Description
As a Cloud Engineer II, you will get to:
- Provide escalated support for complex Microsoft Intune-related issues reported by admins and end-users.
- Analyze, diagnose, and resolve critical issues impacting the functionality and security of Intune-managed devices.
- Architect and optimize Intune policies for device compliance, security, and application management.
- Troubleshoot and resolve complex device enrollment and management issues.
- Lead the deployment and optimization of applications through Microsoft Intune.
- Ensure proper application lifecycle management, including updates, dependencies, and removals.
- Design and implement advanced security policies and compliance settings in Intune.
- Collaborate with security teams to address advanced compliance-related matters.
- Architect and optimize user profile and email configurations on Intune-managed devices.
- Troubleshoot and resolve synchronization and connectivity issues.
Conduct in-depth troubleshooting of Intune-related incidents and service requests. - Collaborate with Level 3 support for complex issue resolution.
- Implement and optimize advanced security features within Intune, including conditional access policies and threat protection.
- Lead efforts to enhance the overall security posture of Intune-managed devices.
- Develop and implement advanced automation scripts using PowerShell or other scripting languages to streamline administrative tasks.
- Lead automation initiatives to enhance operational efficiency within the Intune environment.
Be Ambitious: This opportunity is not just about what you do today but also about where you can go tomorrow. As a Cloud Engineer II, you are positioned for swift advancement within our organization through a structured career path. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Microsoft certifications such as MS-101, MD-102 and SC-900 are required.
- Experience – 3 to 5 years
- Primary skills – Intune, SCCM, Defender for Endpoint
- Secondary skills – Exchange Online, Azure AD, SharePoint etc