Cloud Engineer

Responsibilities

• Exchange Online (6 years experience).
• Proofpoint (4 years experience).
• ServiceNow ITSM Experience.
• Migration Experience.
• Understanding of differences between licenses (e3-f3 etc).
• Basic troubleshooting and issue resolution.
• User account management and permissions.
• Monitoring system performance and availability.
• Providing user training and support.
• Escalating unresolved issues to L3 support.


 

Certifications Required

• Microsoft Certified: Proofpoint ServiceNow Certified System Administrator

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
  • We foster an innovative environment where you can build the career path that’s right for you.