Cloud Engineer
appviewx
Job Description
- Manage, monitor, and maintain cloud infrastructure hosted primarily on AWS.
- Perform day-to-day cloud operations, including provisioning, troubleshooting, performance tuning, and capacity management.
- Monitor cloud resources, respond to incidents, and ensure adherence to defined SLAs.
- Support production deployments, infrastructure changes, and operational activities.
- Troubleshoot infrastructure, networking, storage, compute, and security-related issues.
- Implement operational best practices for high availability, scalability, reliability, and security.
- Collaborate with development, DevOps, security, and platform teams to resolve production issues.
- Participate in root cause analysis (RCA) and implement preventive actions.
- Create and maintain operational documentation, SOPs, and knowledge base articles.
- Participate in a 24x7 rotational shift schedule and provide on-call support when required.