Cloud Engineer

What you will do:

• Design, implement, and maintain observability solutions (logging, monitoring, tracing) for cloud-native applications and infrastructure.
• Develop and optimize diagnostics tooling to quickly identify and resolve system or application-level issues.
• Monitor cloud infrastructure to ensure uptime, performance, and scalability, responding promptly to incidents and outages.
• Collaborate with development, operations, and support teams to drive improvements in system observability and troubleshooting workflows.
• Lead root cause analysis for major incidents, driving long-term fixes to prevent recurrence.
• Work with customer support teams to resolve customer-facing operational issues in a timely and effective manner.
• Automate operational processes and incident response tasks to reduce manual interventions and improve efficiency.
• Continuously assess and improve cloud observability tools, integrating new features and technologies where necessary.
• Create and maintain comprehensive documentation on cloud observability frameworks, tools, and processes