Cloud Infrastructure Specialist
celestica
Job Description
Detailed Description
Perform tasks such as, but not limited to, the following:
- Scripting for automated builds of Server, Virtual Desktop and workstation Images/environments. (Operating Systems, OS Hardening, Applications and Security Tools)
- Creation and regression testing of Server, Virtual Desktop and Workstation Images hosted in the Cloud
- Working with Local Support and Global Endpoint Management to maintain and troubleshoot build/deployment code/images, including automated patch management (deployment, reporting, troubleshooting).
- Work closely with Regional IT and project teams to gather requirements, review architecture and perform testing, debugging or software troubleshooting on managed Windows images and environment.
- Deployment, management and support for Virtual Desktop environments (such as Amazon Workspaces, Citrix, Microsoft Remote Desktop Services and Azure Virtual Desktop).
- MFA Integration Support
- Participate in creating and maintaining operating procedures, metrics reports and cost Governance.
- Explore opportunities for continuous improvement to improve operational quality and efficiency. (ie. Automation of tasks by packaging or scripting.)
Knowledge/Skills/Competencies
- Basic understanding of Cloud Computing concepts such as VPCs, Directory Services, Identity and Access management, networking (subnets, natting, etc).
- Good knowledge of scripting tools (examples include. Powershell, Python, BASH, Ansible, Terraform, etc.)
- Familiarity with Cloud Deployment Concepts such as the use of CI/CD Pipelines, service principals
- Previous Operational experience in Microsoft Azure, Amazon Web Services, Google Cloud
- Previous experience with endpoint management concepts (such as deployment, imaging, packaging, patching, testing, support, etc.) would be a plus
- Very Good knowledge of Windows Active Directory and the Windows Operating system
- Good knowledge of Linux Operating Systems (AIX would be a plus)
- Previous experience with Virtual Desktops Management would be considered a plus (Citrix, AWS Workspaces, MS Virtual Desktop)
- Previous Experience and Understanding of ITIL practices and framework would be a plus.
- Ability to manage workload effectively and efficiently and establish priorities.
- Strong organizational skills and ability to prioritize, escalate, and communicate issues.
- Ability to work independently with minimal guidance with attention to detail and follow-up.
- Excellent oral and written communication skills
- Strong customer service orientation
Typical Experience
- 3 to 6 years of related experience. Experience in similar job roles