Cloud Operations Engineer

Roles and Responsibilities

·       Install, configure, and maintain all server hardware, Linux operating systems, and related software.

·       Monitor availability & performance of servers and different applications and follow the procedure to restore the services as quickly as possible.

·       Create and manage virtual machines using an in-house tool.

·       Management of infrastructure components such as DNS, DHCP, NTP, Proxy, OS Image Servers, and Load Balancers.

·       Implement and maintain security measures to protect Linux systems from unauthorized access and ensure compliance with industry regulations.

·       Automate server administrative tasks using scripting languages such as Bash or Python to streamline processes and improve efficiency.

·       Monitor different databases ( RDBMS, NoSQL ) and other components like Hadoop and take action in case of failures.

·       Identify issues in different levels like Hardware, OS, Applications, and analyze the root-cause of the issues.

·       Conduct periodic DR Drills based on the Disaster Recovery Plan.

·       Collaborate with different teams (Network, Framework, DevOps, Application development, and support teams) to troubleshoot and resolve availability and performance issues in the Zoho Cloud.

·       Work in a 24x7 rotational shift.

Required Skills

·       2-5 years of working experience as a Linux Administrator.

·       Good knowledge of Linux OS and cloud infrastructure components like Virtualization, Load Balancers, etc.

·       Good knowledge of Web Servers like Apache/Nginx.

·       Experience with configuring and provisioning Linux OS for a large number of servers using automated installation methods.

·       Basic knowledge of networking concepts like VLAN, NAT, ARP, Firewall, and Switch configuration.

·       Understanding of infrastructure components such as DNS, DHCP, NTP, Proxy, etc

·       Knowledge of open-source automation tools like Puppet and Ansible.

·       Knowledge of shell/python scripting.

·       Knowledge of server hardware components like CPU, RAM, drives, and internal design, etc.

·       Basic understanding of SaaS components like RDBMS, NoSQL, Hadoop, etc

·       Strong coordination and communication skills to work effectively with different teams.

·       Ability to work in a 24x7 rotational shift environment, demonstrating adaptability and teamwork.