Cloud Operations Engineer

• Cloud Operations and Infrastructure Support

• Support Cloud Infrastructure and Application alerts and requests

• Setup and Finetune Monitoring periodically

• Participate in 24x7 shift rotation

• Azure, AWS, GCP and Datacentre support

• Kubernetes Cluster, Container, Linux, Windows Support

• Incident management, share feedback to improve uptime 

• Remotely building and Supporting Servers, Network and Appliances hosted in Datacentre

• Automate Repeat tasks and optimize

• Maintaining the uptime of the application and resolving cases as per SLA

• Upgrades, Replacement of RAM, HDD, Raid cards, BBU 

• Patching, Configuration update on Linux, K8 and other Operating systems 

• Build SOPs and Review periodically

What you bring to the role 

• Bachelor's Degree in a related field or equivalent work experience

• 3-5 years of Azure, AWS, GCP & Datacentres Support experience

• Exposure to Virtualization tools like KVM, Proxmox, VMware

• Experience in building and supporting Kubernetes cluster Management, Containers, Linux and Windows Servers

• Experience in tools like PagerDuty, NewRelic, Splunk, Grafana, Prometheus

• Troubleshooting Infrastructure, applications, systems, log analysis and tracing

• Experience in remotely building servers, upgrades and configurations

• Good knowledge and understanding in Cloud Concepts

• Handson experience in Azure, AWS, GCP and Datacentre 

• Expertise in Shell scripting, Git, Postgres and MySQL is a plus 

• Understanding of TCP/IP networks (subnets, routing, DNS, Firewall, WAF) 

• Strong communication skills, both verbal and written 

• Azure or AWS certification is a plus

• Enthusiasm and willingness to communicate via video-conferencing and Slack with a globally distributed team.