Cloud Operations Engineer
johnsoncontrols
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES
This list may not include all of the duties that may be assigned.
· Responsible for reliability and support of Cloud Platform including Public Cloud (Azure /AWS /Google) services.
· Migration Hands on from on prem to cloud
· Handon experience of DFS , File servers and File server Migrations
· Sound knowledge and experience of Windows and Linux OS administration
· Monitor and troubleshoot Azure/AWS /Google environment performance issues, connectivity issues, security issues, etc.
· Perform deep dives into systemic and latent reliability issues, incident management, problem management
· Identifying, analyzing, and resolving infrastructure vulnerabilities and application deployment issues.
· Perform RCA, partner with engineering and operation teams across the organization to roll out fixes.
· Identify and drive opportunities to improve automation for the cloud services; scope and create automation for deployment, management, and visibility of our services.
· Evaluating and automating the scaling and capacity requirements within Azure environments
· Engage with engineering teams throughout the full lifecycle from design, engineering, deployment, & operations.
· Partner with risk and compliance teams to bring visibility and implement right controls and policies in the Cloud Platform
· Ensure resiliency during implementation and identify/fix resiliency problems by collaborating with engineering teams
· Be a key stakeholder in the design of cloud services and work with Architecture, engineering, product teams
· Participate in 24x7 on-call coverage follow the sun model
· Identify the cloud optimization opportunities, design solutions and implement
· Support deployment templates or patterns as requested by Customer.
· Automating the deployment of templates into the environment to continually reduce provisioning and deployment times.
· Manage cloud brokerage and orchestration software to monitor and modify infrastructure solutions to address planned and ad hoc demands for cloud Services.
· Manage Virtual Networks (VPCs) and Subnets
· Patch management (System updates assessment and updates)
· Endpoint Management, Native Load-Balancer, NSG, IP address Management, management of virtual networks in cloud
· Support DR set up & restore environment after disaster recovery
· 3rd party vendor coordination for troubleshooting
QUALIFICATIONS
EDUCATION: Bachelor’s degree in computer science or Higher in similar field preferred.
REQUIRED EXPERIENCE
· Minimum 8+ years of hands-on experience maintaining cloud platforms on a major cloud service provider.
· Experience working on Azure/Google/AWS/OCI operations and Administration.
· Handon experience of DFS , File servers and File server Migrations
· Azure /Terraform /AWS /Google certifications are a plus
· Strong experience in implementing, monitoring, and maintaining Microsoft Azure solutions, including major services related to Compute, Storage, Network and Security
· Experience with monitoring tools such as cloud native tools like Azure Monitor and Log Analytics
· Understanding of cost management, inventory management, FinOps model
· Strong understanding and background of working with a complex IAM infrastructure, including Active Directory, Azure AD and other SSO solutions.
· Advanced knowledge of DNS, DHCP, Kerberos and Windows Authentication
· Experience with IaC with Terraform
· Python, Ansible and shell scripting
· Experience with CI/CD tools such as git andJenkins, familiarity with using a GitOps model
· Excellent understanding of Linux /Windows operating systems administration
· Systematic problem-solving approach, sense of ownership and drive
· Excellent interpersonal, organizational and communication (written, verbal, and presentation) skills are a must.
PREFERRED EXPERIENCE
• 6 or more years with Virtualization including Virtualization Server, Storage, Desktop, Network
• 6 or more years with Infrastructure-Based Processes such as Monitoring, Capacity Planning, Performance Tuning, Asset Management, Disaster Recovery
• 2 or more years with Hyper-V, Virtual Infrastructure, Platform Sizing
· Ex