Cloud Solution Architecture

Professional​ 

• Experience in Support Services. 

• Strong people manager/leader with at least 5 years people management experience (required) 

• 12+ years’ of industry, support or management consulting experience. 

• Strong service delivery, time, project and priority management skills. 

• Strong interpersonal skills and the ability to work with customers at the C level. 

• Experience with managing critical and complex customer situations or incidents. 

• Strong interpersonal, presentation and communications skills. 

• Bachelor's degree in Business, Computer Science, Information Technology, or related field required (or equivalent experience) 

Project Management/Prosci Change Management/ ITIL certification is considered as a strong plus.