Cloud Support Engineer

What you will accomplish: 

• Enable eBay native cloud adoption by providing expert support, solutions, and best practices to developers.

• Work collaboratively with cloud engineers to triage and resolve complex system issues.

• Translate user feedback and requirements into actionable improvements for the cloud platform.

• Utilize GenAI to develop tools and automation for cloud administration.

• Champion DevOps culture and principles, prioritizing automation to maintain a high level of reliability and efficiency.

What you will bring: 

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
   

• 5+ years of experience in large-scale distributed systems, with a deep understanding of cloud platforms, schedulers, operating systems, and Kubernetes.

• Proficient in programming with Go, Python, or other relevant languages, with demonstrated experience in building automation tools and solutions using GenAI.

• Expert in troubleshooting and quickly debugging complex issues in distributed systems.

• Proven ability to manage multiple projects independently in a high-pressure environment, consistently driving for results.

• Strong communication and collaboration skills, with a focus on fostering a culture of DevOps and continuous automation.