Cloud and Observability Engineer- DevOps

Responsibilities:
 

• Extension Delivery: Build & enhance quality extension packages for alerts, dashboards and parsing rules in Coralogix Platform to improve monitoring experience for key services using our platform. This would entail -
• Research related to building world class extensions including for container technology, services from cloud service providers, etc.
• Building related Alerts and Dashboards in Coralogix, validating their accuracy & consistency and creating their detailed overviews and documentation 
• Configuring Parsing rules in Coralogix using regex to structure the data as per requirements
• Building packages as per Coralogix methodology and standards and automating ongoing process using scripting
• Support internal stakeholders and customers with respect to queries, issues and feedback with respect to deployed extensions
• Migration Delivery: Help migrate customer alerts, dashboards and parsing rules from leading competitive observability and security platforms to Coralogix
• Knowledge Management: 
• Build, maintain and evolve documentation with respect to all aspects of extensions and migration 
• Conduct training sessions for internal stakeholders and customer on all aspects of the platform functionality (alerts, dashboards, parsing, querying, etc.), migrations process & techniques and extensions content 
• Collaborate closely with internal stakeholders and customers to understand their specific monitoring needs, gather requirements, and ensure alignment during the extension building process

• Professional Experience: Minimum 3+  years of experience as a Systems Engineer, DevOps Engineer, or similar roles, with a focus on monitoring, alerting, and observability solutions.
• Cloud Technology Experience - 2+ yrs of hands-on experience with and understanding of Cloud and Container technologies (GCP/Azure/AWS + K8/EKS/GKE/AKS). Cloud Service Provider DevOps certifications would be a plus
• Observability Expertise: Good knowledge and hands-on experience with 2 or more Observability platforms, including alert creation, dashboard creation, and infrastructure monitoring.Researching latest industry trends is part of the scope.
• Deployments & Automation: Good understanding of CI/CD with at least one deployment and version control tool. Engineers would need to package alerts and dashboards as extension packs on an ongoing basis. 
• Grafana & PromQL Proficiency: Basic understanding and practical experience with PromQL, Prometheus's query language, for querying metrics and creating custom dashboards.  Person would also need to learn Dataprime and Lucene syntax on the job.
• Troubleshooting Skills: Excellent problem-solving and debugging skills to diagnose issues, identify root causes, and propose effective solutions.
• Communication Skills: Strong English verbal and written communication skills to collaborate with the customer's cross-functional teams, deliver training sessions, and create clear technical documentation.
• Analytical Thinking: Ability to analyze complex systems, identify inefficiencies or gaps, and propose optimized monitoring solutions.
• Availability: Ability to also work across US and European timezones
• This is a work from office role