CloudOps Engineer II

What You'll Do
 

• Manage, monitor, and maintain cloud infrastructure across AWS.
• Provide operational support for Windows and Linux-based systems.
• Monitor system performance, availability, and security using industry-standard tools.
• Troubleshoot and resolve AWS related issues in a timely manner.
• Automate operational tasks using scripts and configuration management tools.
• Administer and optimize MS SQL databases, including backups, and troubleshooting.
• Manage and configure web servers, including IIS and Apache.
• Collaborate with development, DevOps, and security teams to enhance cloud infrastructure.
• Maintain and improve incident response and on-call support processes.
• Document procedures, configurations, and troubleshooting steps.
• Participate in 24/7 on-call rotations to ensure high system availability.

What You'll Bring
 

• Bachelor’s degree in computer science, Information Technology, or related field.
• 6+ years of experience in CloudOps or DevOps roles.
• Hands-on experience managing AWS services such as EC2, S3, IAM, and CloudWatch.
• Strong knowledge of Windows and Linux administration, including troubleshooting, performance tuning, and patch management.
• Proficiency in MS SQL database management, query optimization, and troubleshooting.
• Experience with IIS and Apache web servers, including configuration and maintenance.
• Experience with infrastructure as code (IaC) tools such as Terraform.
• Familiarity with CI/CD pipelines and automation tools like Jenkins
• Knowledge of monitoring and logging tools.
• Strong scripting skills in PowerShell, Bash, or Python.
• Understanding of networking concepts, firewalls, and security best practices.
• Experience handling on-call support and incident management processes.
• Excellent troubleshooting skills and the ability to work independently or as part of a team.
• Effective communication skills, with the ability to document processes and communicate effectively with technical and non-technical stakeholders.

Preferred Qualifications:

• AWS certifications (AWS Certified Solutions Architect, etc.).
• Experience with Kubernetes or Docker.
• Familiarity with ITIL best practices.