Configuration / Design/Observability/PowerShell / UI Path Senior Associate - Operate

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

# Job Description: SRE Senior Associate (6-9 Years)

**Location: Bangalore and Hyderabad

**Work Schedule:** 24/7 Support (Shift-based) with 5 days’ work from office 

**Experience:** 5-9 Years 

**Department:** SRE Automation

Key Responsibilities:

• Strong understanding of SRE practices including SLIs/SLOs, error budgets, service health, and operational KPIs

• Ability to automate operational tasks using Python, Shell, PowerShell, Go, or similar languages

• Experience improving alerting systems, reducing noise, and refining observability instrumentation

• Proficiency with cloud platforms and core services (compute, storage, networking, serverless)

• Experience executing root-cause analysis and problem management

• Ability to lead incident response and coordinate cross-team troubleshooting

• Experience identifying systemic reliability gaps and proposing engineering solutions

• Ability to design performance tests, validate reliability risks, and assess scalability

• Strong communication skills for partnering with development, operations, and leadership

• Leads tuning of monitoring rules, dashboards, and reliability metrics;

• Leads development of automation to reduce operational toil and manual interventions;

• Leads incident response actions and service stabilization procedures;

• Leads post-incident reviews and contributes to long-term fixes;

• Leads resilience initiatives such as chaos testing and failover drills;

• Leads capacity forecasting and risk identification;

• Leads refinement of operational standards, documentation, and runbooks;

• Leads collaboration with product and engineering teams to embed reliability requirements.

Preferred:

• AWS Solutions Architect Associate; Azure Administrator; Kubernetes CKA; Terraform Associate; ITIL Foundation, Observability certifications, Scripting and Coding Certifications will be great as well.

• Familiarity with CMDB, Configuration Repositories, and ITSM platforms (ServiceNow, BMC Remedy, etc.).

• 5 days working from office with shift flexibility to support 24/7 client environment.

• Collaborative and dynamic cloud-focused team.

• Opportunities for continuous learning and professional development.