Customer Success
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Job Description
Qualifications & Skills
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Education: Bachelor’s degree (graduated in 2025 or graduating before September 2026) in any discipline.
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Availability: Able to start in January 2026.
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Communication: Excellent verbal and written English skills. You’ll be interacting directly with clients and internal teams, so clear, concise communication is a must.
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Customer-Centric Attitude: You genuinely enjoy helping people. Patience, empathy, and a problem-solving mindset will help you succeed as you support our customers.
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Team Player: Comfortable working in a small, collaborative startup environment. You should be ready to learn from colleagues, share ideas, and adapt as our product and needs evolve.
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Tech Savvy: No specific tool knowledge is required, but you should be comfortable learning new software quickly. An interest in technology, advertising, or analytics is a plus.
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Proactive & Organised: Ability to manage multiple customers and tasks. You should be resourceful in finding information and solutions on your own.