DevOps / Cloud Support Engineer

 Provide L2/L3 support for production Kubernetes clusters and AWS infrastructure

* Troubleshoot complex issues across networking, compute, storage, IAM, and containerized workloads

* Lead incident response, perform root cause analysis (RCA), and document post-mortems

* Monitor system health, respond to alerts, and ensure SLA/SLO compliance

* Manage and maintain Infrastructure as Code (Terraform)

* Develop automation and operational scripts using Bash, Python, or Go

* Support CI/CD pipelines and deployment workflows

* Collaborate with engineering teams to resolve systemic issues and improve reliability

* Participate in on-call rotation as needed