DevOps Engineer - Jira & Confluence
dhl
Job Description
Major responsibilities:
- User Management: Create and manage user accounts and permissions.
- Space Configuration: Set up and customize Jira and Confluence spaces.
- System Administration: Monitor performance, troubleshoot issues, and apply updates.
- Automation: Implement automation rules to streamline workflows.
- Reporting and Dashboards: Create custom dashboards and reports using JQL.
- Plugins support: XRAY, BigPicture, BigTemplate, RichFilters, DrawIO, others
- Integration Management: Integrate Jira and Confluence with other tools and applications.
- Customization: Develop custom fields, workflows, and Confluence templates.
- Feedback and Improvement: Gather user feedback and implement enhancements.
- Platform Management: Oversee upgrades, provide support, and contribute to the further development of our suite of tools.
- Scripting and Task Automation: Utilize bash, shell, Powershell, and Groovy, Javascript, Java for in-house build modules, consumption scripts and task automation.
- Infrastructure Management: Manage the infrastructure, ensuring its stability and efficiency including on-call support.
- Migration support: Supporting the cloud migration activities.
- Training, Consulting and Documentation: Provide user training, consultancy, requirement collection and process documentation.
- Best Practices: Promote best practices and ensure compliance with policies.