DevOps MDM Reliability Engineer

What you’ll be doing 

• Serve as an escalation point for the global IT support team and work closely with the security team to enforce endpoint security models and best practices.
• Manage Okta's global fleet of Windows PCs and Android using Microsoft Intune, Terraform and MS Graph via infrastructure as code.
• Manage macOS and iOS devices using Jamf Pro, AutoPkg, Munki, Terraform and other open source tools.
• Deploy and update applications, configurations, settings, and scripts to all endpoints, addressing vulnerabilities as they arise.
• Collaborate with BT / Enterprise Security / and Product teams to automate provisioning, deprovisioning, integrations, and support processes for endpoints.
• Design, build, document, and support ongoing automation in endpoint deployment and management, iterating on deployment solutions.

What you’ll bring to the role

• Strong communication skills with the ability to produce technical documentation, generate reports, and define metrics.
• Intermediate level MDM expertise (e.g.,  Intune, Jamf or other MDM) .  
• Intermediate level proficiency in scripting and automation, including experience with automation tools like Packer, Jenkins, Chef, Chocolatey, Winget, PSADT, and Okta Workflows.
• Understanding of endpoint hardening best practices, CIS benchmarks, and experience with SAML authentication and federation workflows.
• Proven experience in administering and supporting internal and external applications and systems.

And extra credit if you have experience in any of the following! 

• Proficient in bash, Python, PowerShell, Go, or other programming languages.
• Experience integrating SaaS and management systems with the Okta platform.
• Relevant IT industry certifications (Okta, ITIL, GPCE, MCSA, MCITP, or MCTS).
• Experience with Federal requirements and FedRAMP compliance.
• A can-do attitude, bringing solutions to the table.