Director Software Engineering

Key Responsibilities
In this capacity, you will lead the support and scaling of highly available, AI-powered SaaS platforms built on cloud-native architectures. You will play a pivotal role in safeguarding production stability, elevating system reliability, and enabling rapid business growth across multi-cloud environments, including AWS and GCP. The primary focus of this role includes incident management, release governance, reliability engineering, and operational excellence for complex, large-scale distributed systems.

Infrastructure & Operations
•    Lead incident management processes to ensure timely resolution.
•    Tracks performance of infrastructure, Dev/AI ops for digital platforms.
•    Drive IT engagement for system integration and support.

Software Management
•    Monitor software subscriptions, consumption, and cost optimization.
•    Track and Manage package dependencies and ensure compatibility.
•    Oversee End-of-Life (EOL) management for packages and systems.
•    Track and enforce EULA compliance across all software assets.
Innovation & Thought Leadership
•    Track and drive authorship of white papers to showcase technological advancements.
•    Organize tech talks, external training, and workshops to foster innovation culture.