Engineer-Cloud & Infra Engg

Responsibilities:

• Monitor Database Health: Regularly check database alerts and notifications, ensuring the database is running smoothly.
• Troubleshooting: Respond to basic issues and perform routine checks on database backups to ensure they are successful.
• User Support: Assist users with common database-related issues, such as login problems or basic queries.
• Documentation: Maintain accurate records of support activities and any changes made to the database.
• Collaboration: Work with other team members to resolve more complex issues that may require higher-level support.

Skills Required:

• Technical Knowledge: Understanding of database management systems (e.g., Oracle, SQL Server).
• Problem-Solving: Ability to quickly diagnose and resolve basic issues.
• Communication: Good communication skills to effectively assist users and collaborate with team members.
• Attention to Detail: Ensuring all support activities are accurately documented.