Head of Quality Engineering & Reliability
conxai
Job Description
- QA Strategy & Architecture: Define the overarching vision for end-to-end quality assurance at CONXAI. Establish modern automated testing strategies (using TypeScript, Cypress, and AI-evaluation tools) that scale with our platform
- Performance Governance: Establish frameworks to audit, benchmark, and validate complex, non-deterministic AI agent behaviors. You will define what "correctness" looks like when AI outputs deviate from traditional static business logic.
- Ecosystem Integration Quality: Oversee the end-to-end verification of how our platform integrates with highly fragmented, legacy AEC data tools and third-party silos
- CI/CD & Automation Scale: Drive the implementation of intelligent quality gates in our deployment pipelines, allowing for rapid feature deployment without compromising platform stability
- Cross-Functional Leadership: Partner closely with Product, Core Engineering and Customer Success leadership to translate "silent AI failures" into structural improvements and actionable product roadmaps
- Team Building & Mentorship: Lay the groundwork for a world-class Quality Engineering team, establishing best practices, mentoring engineers and scaling the function as the company grows
Who You Are
- 8+ years in Quality Engineering / Test Automation, with at least 2+ years leading QA strategies or teams in a modern SaaS or AI-driven environment
- Technical Deeply Rooted: You have deep expertise in TypeScript, Cypress (or Playwright), CI/CD pipelines and highly performant test scripts
- Attention to Detail: You have a "detective" mindset, capable of finding edge cases in non-linear, AI-driven workflows
- User-Centric: You don't just test code; you care about the customer experience, business logic, and ensuring that our AI delivers absolute trust to the enterprises relying on it