IT Operations Engineer

What you will do

• Daily operation of a global IT infrastructure (network, server, application)

• Be part of 24/7 on-call emergency support

• Analysing system faults defining and executing corrective actions

• Handle incidents and service request within the SLA

• Submitting trouble reports to interna/external vendors and working with them on resolution.

You will bring

• B.Sc/B.Tech degree in computer science, engineering, or related technical field or relevant experience

• 6+ years’ experience in application and infrastructure support

• Excellent troubleshooting skills

• Precision, persistence, reliability, stress tolerance

• Good command of written and spoken English

• Open to learn new technologies

• Sound IP knowledge and hands-on experience with configuration of network elements (firewalls, routers etc.)

• Experience with Juniper firewall or routers and IPSEC VPN troubleshooting

• Linux administration experience

• Customer first attitude

• Experience with managing infrastructure as code with Git and Ansible.

Additional Competencies

• Scripting experience in bash and/or python

• Server HW administration experience (preferably Dell)

• VMware ESXi/Vcenter knowledge

• Hands on experience with Azure, AVD, Docker, Kubernetes