IT Site Delivery Manager-
hitachienergy
Job Description
Your Responsibilities:
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Manage the Site IT team/ resources in the India factories and Hitachi Energy sites.
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Act as a point of contact for IT supplier and CDC teams for IT related topics
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Ensure the Ticket Mgt, Ticket Triage and Escalation.
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Provide Infrastructure support/ delivery onsite, maintain Governance and security onsite
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Collect and manage the demand business requirements for factory / office. Provide IT Build project management
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Provide a first line support and governance for applications
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Ensure OT Asset IT/OT Cybersecurity operational management. Ensure First response for Cybersecurity emergency
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Plan and manage factory/ site IT Budget and cost control
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Ensure Machine Connectivity with network core switches.
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Manage specific applications and vendor coordination on software and network connectivity. (PLC programming out of scope)
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Ensure access to relevant applications for the factory or Hitachi Energy site
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Ensures (with HR support) that the area of responsibility is properly organized, staffed, skilled and directed.
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Guides, motivates and develops direct and indirect subordinates within HR policies, for the benefit of both company and the employee
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Factory/ Site IT Site Delivery Managers- Work Onsite to the site or factory your assigned to full time.
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Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your Experience:
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Bachelor’s degree in computer science or engineering preferred.
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10+ years of experience in Information Systems & 5+ years prior experience in IT or 2 years of experience in project management of complex global projects.
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Experience in process management, business process improvement, business process management, or value stream mapping.
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Experience with manufacturing operations methods, process, and change management is an advantage.
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ITIL, L6S, PM/Agile PM, COBIT
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Experience in complex stakeholder scenarios, cross-functional problem solving and advanced understanding of IT procedures and policies, together with end-to-end business processes knowledge.
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Flexibility to manage multiple shifts of IT resources in a factory environment.
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MS Office Products-Excel, Word, Sharepoint, Teams, Outlook
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SNOW Service Now Enterprise IT Management Platform.
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Microsoft DevOps, Microsoft Azure, SAP S4Hana, Information/Data & Analytics/Business Intelligence
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Proficiency in both spoken & written English language is required