IT Technology Services Expert

EXPECTATIONS AND TASKS

• Build, and deploy AI & Agentic AI systems capable of autonomous decision-making, multi-step planning, and dynamic tool usage.
• Develop custom LLM-based pipelines using frameworks such as LangChain, LlamaIndex, or agent platforms like CrewAI, AutoGen, OpenAI Assistants API, or ReAct/Plan-Execute using our own SAP BTP framework.
• Implement vector search, retrieval-augmented generation (RAG) pipelines, memory stores, and reasoning layers.
• Design safety, evaluation, monitoring, and governance mechanisms for complex AI-agent behaviors.
• Work across teams to integrate AI agents into product workflows, back-end systems, SaaS platforms, APIs, and internal tools.
• Mentor teammates, conduct code reviews, and shape our AI engineering best practices.
• Collaborate with stakeholders to understand requirements and translate them into technical specifications.
• End to end development of the AI & Agentic pipeline
• Strong experience in developing MCP Servers
• Strong experience in building AI, Generative AI & Agentic AI solutions
• Experience in evaluating and selecting appropriate AI technologies and tools.
• Order To Cash business knowledge integration of AI solutions into existing systems.
• Provide mentorship & technical guidance to other team members.
• Stay updated with the latest AI trends and technologies to drive innovation

EDUCATION AND QUALIFICATIONS

• We seek people with distinctive academic credentials, strategic thinking, superior problem-solving skills and a strong professional track record of results.
• Bachelor's or Master’s degree in computer science, Engineering, or related field.
• Experience in natural language processing, computer vision, and other AI domains.
• Working experience in various GenAI models & LLMs is mandatory
• Should have strong working experience in connecting to various backend systems- - preferably SAP systems
• It would be added advantage for hands-on experience in SAP Joule
• Should have strong working experience in muti-cloud environment and microservices
• Knowledge in SAP Business Data Cloud would be a plus
• Strong understanding of AI frameworks and tools such as TensorFlow, PyTorch, etc.
• Languages: Python, JavaScript, ABAP OOPS
• Frameworks: LangChain, AutoGen, LlamaIndex, CrewAI, Semantic Kernel etc.
• Strong experience with cloud platforms like SAP BTP /AWS/ Azure/ Google Cloud.
• Excellent problem-solving skills and ability to work in a fast-paced environment.
• UI skills would be an advantage ( not mandatory)
• Strong communication and collaboration skills.
• Fluent both spoken and written in English
• Ability to integrate into an international, virtual and highly diverse team, work independently as well as have a positive self-motivated can-do attitude
• Experience in Agile/SAFe methodology

WORK EXPERIENCE

• We are looking for more than 12 years professional work experience with a proven track record of 6 years in AI project contribution