IT Technology Services Specialist

sap

Bangalore 6 Years Exp Posted 209d ago

What you'll build :

As an IT Technology Consultant, you will be responsible for:

Handling Incidents, Alerts, and Service Requests
Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support.
Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLAs
Conceptual design, configuration, and administration of server landscapes with focus on Linux Operating systems
Troubleshooting and resolving any hardware, OS, App and DB related issues that impact the business
Managing daily operations ensuring high availability
The role is part of a 24x7 operational team following a global follow-the-sun model, with rotational shifts and week-offs.
Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the team
Coordination with international teams in global projects / crisis handling / de-escalation initiatives
While cross-trained in all topic areas (Basis/application, OS and Database), you’ll specialize in one of these areas and own incidents and service requests closure end-to-end

What you'll bring :

BE / BTech / MCA from a reputable institute
6 to 9 years of work experience in Linux administration
IT experience with network services like DNS, LDAP, Samba, sFTP, Sendmail, Postfix
Experience on at least one of the public cloud service providers (Microsoft Azure, Amazon Web Services, Google Cloud Platform)
Understanding of NFS, BlockDevice, Raid concepts
Scripting experience - Any of Shell, Perl, Python, Go, or similar
Working experience in Virtualization (XEN, VMware)
Experience with OS monitoring, backup/restore, configuration automation technologies (Chef)
Experience working in an international environment, being able to work effectively with international and virtual teams
The role is part of a 24x7 operational team following a global follow-the-sun model, with rotational shifts and week-offs.
Capable in technical documentation and creation of knowledge-based assets (KBAs)
Ability to continuously acquire new knowledge proactively and independently
Analytical and solution-oriented thinking
Basic Knowledge in Network and Storage