ITIL Release and Deployment Specialist
FIS
Job Description
What you will be doing:
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Define Technical Release deployment and Management processes
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Incorporate Continual Service Improvement into Release Management processes
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Manage and maintain an overview/baseline of all versions of all products in a MBP software package
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Ensure that each release build is complete
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Create Harness build tickets. Deliver Harness builds to Deployment Management and communicates contents
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Assure the quality of release instructions
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Understand and manage technical/system dependencies between various components in a release, including back out processes
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Understand and ensure no regression errors arise from packaging sequence
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Ensure that each defined release will be deployed consistently in every environment it is installed to
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Identify potential improvement to deployment artefacts and tooling for the various components
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Responsible for Leadership/coordination and success of all deployments into environments
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Responsible for scheduling deployments into environments (proactively or at environment owners’ request)
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Handle on-demand deployment requests negotiating flexibility, challenging stakeholders and expectation management
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Responsible for management playbook creation, mock event organization and orchestration and production deployment event execution / orchestration including enhanced oversight post deployment
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Able to drive resolution of complex triage issues, leading a team of SMEs in a resolver group to find solutions to unblock release testing or raise engineering defects through driving to root cause
What you bring:
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Overall experience of 8+ years
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Mandatory experience into Release Management and deployment.
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Knowledge of Jenkins, Harness, CICD, Azure
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Applications: OneNote, Teams, Outlook, Jira, SNOW
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Build tool: Bit Bucket, SVN, GIT, GitLab, Maven etc.
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Soft Skills: Communication Skills, Problem-Solving and Critical Thinking, Adaptability and Flexibility, Time Management and Prioritization, Collaboration and Teamwork, Leadership and Team Management and Stakeholder Management