LEAD Site Reliability Engineer

WHO WE ARE LOOKING FOR

We are looking for talented and passionate lead full-stack developers with knowledge of data centre infrastructure and cloud platforms who can bring the following:

• Bachelor’s degree in Computer Science, Information Systems, Business, or other relevant subject areas

• 7-12 years of professional experience in software development, operations, or support

• Strong design and development experience with Java

• Proficient with JavaScript on the frontend (React, Angular, etc.) and backend (Node.js) components

• Kubernetes working knowledge and experience

• Experience in other modern enterprise languages (functional or other – Scala, Python, Golang, etc.) is preferred

• Basic understanding of DNS, Networking, Virtualization, Linux

• Expertise in designing/building/supporting scalable cloud-based Micro Services

• Experience with Docker and/or Serverless patterns

• Experience with at least one No-SQL database like DynamoDb, Cassandra, etc.

• Good understanding of RESTful APIs

• Good understanding of common tools for service management, agile, and observability: ServiceNow, Jira, Jenkins, Splunk, New Relic, SignalFx

• Ability to observe, diagnose, and develop fixes for production issues quickly and efficiently

• Ability to develop and drive real-time monitoring solutions that provide visibility into site health and key performance indicators. Practical experiences with observability tools like SignalFx, CatchPoint, Splunk, NewRelic or any other industry-specific products will be a value add. Capability for customization on observability tools will be part of the job

• Strong communication skills (written and verbal). They must be able to articulate issues and their impact(s)

• Highly confident and capable of reporting and communicating high-value metrics to leadership. Deep understanding of the business landscape and how site reliability influences our consumers

• Ability to work across teams (business and technical) to continuously analyze system performance in production, troubleshoot consumer reported issues, and proactively identify areas in need of optimization

• Demonstrated negotiation and influencing skills

• Passion for coaching, teaching, mentoring and learning