Lead-Cloud Engineer
ptc
Job Description
Primary Responsibilities:
- Gain and maintain deep technical understanding of the FlexPLM application as well as various aspects of its Cloud Deployment Troubleshoot/Investigate various aspects of the application stack (UI/Application/DB/Infra/Network) individually or as part of team to identify root cause and ensure resolution.
- Develop technical best practices for issues Join calls with other team members and customers to troubleshoot issues, when required.
- Best practices in knowledge management Work with integrity, independence and diligence to ensure timely resolution.
Expertise and Knowledge:
Technical Proficiency:
- OS: Must be Linux aware (Proficiency preferred). Shell script capable.
- Cloud Computing: Some awareness of cloud computing (AWS / Azure),
- Languages:
- Proficient in Java, HTML and Javascript.
- Good knowledge of SQL
- Basic understanding of Shell Script.
- Database: Awareness of Oracle / Postgres / MS SQLServer
- FlexPLM or Windchill: Prior experience or knowledge of FlexPLM or Windchill would be preferred.
- Problem-Solving: Ability to diagnose issues using logs, monitoring tools, and basic coding/scripting.
- Communication: Excellent written and verbal communication skills, with the ability to explain technical issues clearly and concisely.
- Learning Mindset: Demonstrated motivation to learn new technologies and stay updated with trends in cloud computing, databases, and systems architecture.
Preferred Qualifications:
- Exposure to DevOps/SRE concepts like CI/CD, automation, containerization (Docker), and orchestration (Kubernetes) is a plus.
- Experience in developing or maintaining multi-tier applications
- Experience with IT system administration or technical support roles, especially in cloud environments, is a plus.
- Knowledge of IT networking fundamentals and security principles is a plus.
Basic Qualifications:
- Bachelor’s degree in Computer Science, Information Technology, or a related technical field, or equivalent work experience.