Lead Cloud Support Engineer

Role:

• Lead the team of Cloud Support Engineers and work with US client team and managers.
•  Support customer project deployments in AWS, Google Cloud (GCP) and Microsoft Azure
• Collaborate with development teams to design and implement robust, scalable, and efficient solutions
• Identify areas for improvement in system performance, reliability, and security
• Conduct regular performance testing, capacity planning, and optimization activities
• Maintain comprehensive documentation of system configurations, processes, and procedures
• Collaborate with development teams to deploy new code to production environment
• Manage incident response with engineers and clients
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Skills:

• Familiarity with the following technologies: Linux, git, ruby, bash, AWS / Azure / Google Cloud, Kubernetes, MySQL, Solr, Apache Tomcat, Java, Graylog, Kibana, Zabbix, and Datadog
• Proven troubleshooting and problem-solving skills in a cloud-based application environment
• Outstanding communication skills with the ability to work in a client-facing role