Senior Digital Technology Analyst, Devops & Release Management

• Coordinate and manage/automate release schedules across multiple environments (Dev till Prod).

• Ensure release activities align with project timelines, sprint deliverables, and business priorities.

• Facilitate release planning, code freeze activities, and post-release reviews.

• Maintain and communicate release documentation, deployment plans, impact assessments, and rollback procedures.

• Track release readiness and ensure all stakeholders are informed of deployment timelines and status.

• Reduce deployment time through end-to-end automation. 

• Integrate security tools into CI/CD pipelines like SonarQube and OWASP

• Automating the processes by proactively identifying the areas wherever applicable.

DevOps Support

• Design, develop, and maintain enterprise-grade CI/CD pipelines using Jenkins, GitHub Actions, Bitbucket, GitLab CI, Azure DevOps, or similar platforms. 

• Automate build, test, security scanning, artifact publishing, and deployment workflows. 

• Implement reusable pipeline templates for multiple applications and environments. 

• Integrate automated testing into CI/CD pipelines including Unit Testing, Integration Testing, UI Automation, API Automation, Performance Testing4, Smoke Testing.

• Automate code quality and vulnerability scans. 

• Enforce secure coding and deployment practices. 

• Troubleshoot build failures, deployment issues, and pipeline errors.

• Integrate headless storefronts with backend commerce platforms. 

• Support deployment of microservices and APIs across environments. 

• Support automation initiatives for frontend applications, middleware API’s, CMS integrations and environment setup to improve deployment efficiency.

• Maintain best practices around version control, branch management, and repository governance.

Salesforce Commerce Cloud (SFCC)

• Support deployment of SFCC cartridges, configuration changes, and scripts across environments.

• Work closely with SFCC development teams to validate deployment artifacts and environment configurations.

• Monitor SFCC logs and platform health, perform initial troubleshooting, and escalate issues when necessary. 

• Able to analyze and fix the issues with functionalities post release w.r.t CODE and configurations

EXPERIENCE, SKILLS & KNOWLEDGE

Required Skills & Experience

• 5–7 years of experience in Release Management, DevOps, or Deployment Management, preferably within eCommerce or retail technology environments.

• Should have experience with OMS. Knowledge on IBM tool is an added advantage.

• Working knowledge of Salesforce Commerce Cloud (SFCC) including deployments, logs, and environment management.

• Hands-on experience with version control systems such as Git and Bitbucket.

• Should be able to set up and work on Azure deployments.

• Microservices skills/hands-on is preferred.

• Experience with CI/CD tools like Jenkins or similar pipeline orchestration platforms.

• Familiarity with Agile/Scrum methodologies and tools such as Jira and Confluence.

• Strong communication, coordination, and stakeholder management skills.