Lead Platform Systems Admin

Manage and support production application environments, ensuring high availability, performance, scalability, and security.

• Lead incident management, problem resolution, and root cause analysis (RCA) for critical production issues.

• Design and maintain application infrastructure architectures across hybrid cloud platforms.

• Enforce IT governance, security policies, and compliance standards for applications and infrastructure.

• Implement DevOps and DevSecOps practices, including CI/CD, automation, security analysis, remediation and integration.

• Reduce MTTR and outage windows through automation, proactive monitoring, and observability solutions.

• Collaborate with application, network, security, and platform teams to troubleshoot and assess business impact.

• Drive continuous improvement initiatives for application upgrades, patching, and infrastructure optimization.

• Provide technical leadership, stakeholder communication, and cross team coordination.

• Participate in 24x7 on call rotations as required.

To ensure you’re set up for success, you will bring the following skillset & experience: 

• Bachelor's degree in computer science, Information Technology, Engineering, or related field (or equivalent experience).

• 6+ years of experience in the below skills :-

• Application Infrastructure Design

• DevOps / DevSecOps

• Enterprise IT Operations

• Proven experience in large-scale enterprise environments.

• Application Infrastructure Architecture (Hybrid: On-Prem, SaaS, PaaS)

• Operating Systems: Linux, Windows, AIX

• Cloud Platforms: AWS ; Azure

• Cloud Platforms: Familiarity with AWS, and/or Azure for scalable AI implementation

• Agentic AI & RAG: Designing autonomous agent systems and Retrieval-Augmented Generation (RAG) pipelines. Microsoft Power Platform and Co-pilot experience preferred.

• MLOps/AIOps: Skills in automating, managing, and monitoring AI agents, pipelines and agent security.

• Containerization & Orchestration: Kubernetes, JFrog

• CI/CD & Automation:

• Jenkins, GitHub Actions

• Control-M, Ansible

• Terraform, Python, Shell Scripting

• Incident, Change, and Problem Management

• Remedy or equivalent ITSM platforms

Whilst these are nice to have, our team can help you develop in the following skills: 

• Identity & Access Management: Okta SSO, LDAP, Active Directory

• Testing Tools: Postman, ReadyAPI, SmartBear TestComplete

• Integration Technologies: webMethods EAI, webMethods API

• Monitoring & Observability:

• Experience with enterprise disaster recovery planning and execution