Lead Software Engineer

3-8 years of Exp with product and cloud architects to design automated pipelines to support SaaS delivery and operations in Azure and GCP cloud platforms.
Hands-on experience and/or significant familiarity with Cloud and automation tools/technologies such as (all not required): Microsoft, Google, Amazon CI/CD tool suites; IaaS, PaaS, SaaS tool suites; other tools such as Terraform, Ansible, Jenkins, GitHub/BitBucket, Artifactory, Maven, Docker & Kubernetes, etc. 
Solid understanding of and demonstrated hands-on experience with collaboration tools (any 2) JIRA, Confluence, visualization tools (Lucid Charts, Visio), Office Suite and SharePoint. 
Understanding of ITIL processes (Incident management, Request fulfillment, Change management, RCAs)
Experience in shell scripting (unix, python)
Proficiency in JIRA, , or similar Agile lifecycle tools; solid understanding of and demonstrated hands-on experience in using Agile Project Management tools 
Work with company personnel to define technical problems and requirements, determine solutions, and implement those solutions.
Provide technical feedback to engineering regarding product changes and enhancements.
Deploy and automate deployment as well as monitor the client solution; make sure the client environments are up 99.9999% of the time and meet the response time SLAs.
Plan upgrades and executes towards the goal of moving all the clients to the latest version of the software.
Make sure the deployments are secure and work with security team to harden the environments and fix any security vulnerabilities.
Inspires the team to become better at their craft and trains the team both technically and functionally.
Looks beyond the surface and fix the root causes rather than symptoms. 
Identifies skill gaps, and actively helps in training the new members of the team on the open-source technology stack
Actively identifies and reduces complexity in deployments and motivates team members to do the same. 
Provide technical feedback to engineering regarding product changes and enhancements.
Create tests, tools, and diagnostic procedures for use by product support personnel.
Considers operational costs even in early design stages and incorporates it as a factor into the decision-making process