Manager - Digital Release Management

Key job responsibilities:

• Develop and manage detailed release plans, schedules, and milestones for software deployments.
• Coordinate release activities across multiple teams, including development, QA, operations, risk and business stakeholders.
• Ensure all release deliverables meet quality standards and compliance requirements.
• Identify, document, and mitigate risks associated with software releases.
• Manage and communicate release status, issues, and changes to stakeholders.
• Oversee the execution of release processes, including code branching, merging, build management, and deployment.
• Facilitate release readiness reviews, go/no-go meetings, and post-release retrospectives.
• Continuously improve release management processes, tools, and documentation.
• Maintain release documentation, including release notes, deployment guides, and rollback procedures.
• .
• Own Hypercare plan and activities including hypercare releases or on demand releases to manage high priority production issues

Education/Background:

Bachelor's degree in engineering (preferably computer science) and/or masters degree in business

At least one of the following accreditations or working on the following:

·       Project Management Professional (PMP)

·       Six Sigma (Green or Black Belt)

Key skills desired 

Must have:

•              Ideally 5+ years of experience working within Project Management Office (PMO) and or strategy/consulting experience

•      Technology Project Management experience with Azure DevOps / JIRA (or similar Software product development management tool) 

•              Proficiency with the Microsoft suite of applications such as Excel, PowerPoint, Project and other collaboration tools such as SharePoint and Teams 

•              Awareness of SSDLC

•              Able to collaborate effectively as part of a global, remote team

•              Ability to travel 10% - 20% both in the US / Global (including travel to Hyderabad, India)

•              Strong analytical, consultative, quantitative, and project management skills

•       Strong executive presence, excellent communication (verbal and written) and presentation skills with an aptitude for working as part of a global team

•              Problem solving, critical thinking and conceptual thinking skills

•              Ability to perform tasks with minimal supervision and manage multiple projects from start to finish

•              Experience in driving cross-organizational initiatives

•              A proven strategic thinker with the ability to contribute to the creation of business cases, and build roadmaps under the guidance of a program leader

Good to have

•              Awareness of SOC 2 standards / Data Privacy standards (GDPR, etc.)

•              Experience of working in a highly regulated technology environment