Observability Engineer Lead

Key Accountabilities

• Maintain a backlog and and prioritise tasks related to Observability 

• Develop and implement the organization's observability strategy

• Lead and manage a team of observability engineers

• Focus on the availability, reliability, and performance of systems in production

• Manage all SDLC environments for the tribe, including cloud platform, shared assets and tools.

• Manage software deployments and releases for the tribe, with a view to drive down the number of failed changes and warranty issues.

• Responsible for monitoring, scale, performance and cost optimisation

• Stewardship and tracking of system SLI, SLO and SLA

• Solve problems and triage complex distributed architecture service maps. On call for high severity application incidents and improving run books to improve MTTR

• Lead availability blameless postmortem and own the call to action to remediate recurrences.

What experience you need

• Tertiary education in Technology or Business or equivalent job experience required

• 5+ years experience with monitoring tools Google/AWS Cloud Monitoring, Appdynamics, DataDog, Splunk , Elastic Search or similar

• 5+ years’ experience in system support, coding or operations.

• Hands-on experience with Windows/Linux environments 

• Excellent problem-solving and communication skills 

• Provide step-by-step technical help, both written and verbal

• Familiar with SAFe framework