Operations Engineer

Responsibilities
 

Key Responsibilities:

• • Maintenance of Connectivity Infrastructure components.
  • Responsible for managing day-to-day support activities.
  • System administration of Linux, Windows systems, and variants.
  • Patching Windows and Linux systems.
  • Work with ServiceNow and Staffware ticketing systems.
  • Administration of Microsoft Hyper V.
  • Network device administration, i.e., Fortinet, Juniper, Huawei, etc.
  • Plan, schedule, and implement Infrastructure maintenance activities, which include software upgrades, hardware replacement, and infrastructure changes.
  • Root cause analysis & Incident report to Management teams and Stakeholders after a Major incident.
  • Work with Service Providers, Hardware vendors to determine causes of device failure/issues
  • Create and support automation using perl, python, bash, Ansible etc.
  • Monitoring tools like ICINGA, Prometheus, Grafana, and Zabbix.
  • Communicate effectively with internal and external audiences with varying levels of technical expertise
  • Work on improvement/maintenance projects.

Experience
 

Minimum Qualification and Experience:

• • At least 5 - 6 years of experience in a Linux environment.  RHCSA/RHCE certification and expertise in Linux systems are needed.

Mandatory Skills:

• • Experience of Linux systems/server administration with hands-on exp in RedHat/CentOS, LVM, BASH, Icinga, Apache, Postfix, Linux Load Balancers
  • Knowledge of infrastructure automation solutions (Ansible, Puppet, etc.)
  • Troubleshoot performance, availability, and functionality issues & determine root cause
  • Scripting & automation experience in Python, Perl, and Shell
  • In-depth knowledge of patching Linux, Windows systems & packages
  • Familiar with Virtualization Platforms.
  • Experience with Database Administration

Desired Skills:

• • Knowledge of Red Hat Satellite server will be advantageous.
  • Familiar with Grafana Prometheus.
  • Knowledge and experience in maintaining and supporting a network environment.
  • CCNA, RHCE/RHCSA certification will be an advantage

Competency Requirement:

• • Excellent communication and interpersonal skills.
  • Exposure to quality systems (ISO / CMMI).
  • Understanding of ITIL process or similar methodologies
  • Should be a quick learner with an eye for detail.
  • Drive for results within deadlines.
    • Demonstrate a high degree of self-motivation and tenacity to get the job done.