PRACTICE DIRECTOR - DevOps CI/CD pipeline

Key Responsibilities:

Practice Building & Growth:

• Build and lead a strong DevOps team by hiring, mentoring, and growing talent.
• Develop partnerships with major cloud and technology providers (AWS, Azure, GCP, etc.).
• Support sales and pre-sales teams in shaping DevOps solutions and proposals.
• Identify new service opportunities and help expand the DevOps portfolio.

DevOps Strategy & Technical Leadership:

• Define and drive the DevOps roadmap aligned with the company?s engineering and digital services goals.
• Promote modern DevOps practices such as CI/CD, Infrastructure as Code, cloud-native platforms, and automation.
• Guide teams to improve build, deployment, and monitoring processes across projects.

Operational Excellence & Service Delivery:

• Ensure high-quality delivery of DevOps services across customer engagements.
• Oversee implementation and adoption of DevOps tools and platforms for clients.
• Improve automation, containerization, and cloud operations practices.
• Create reusable frameworks, templates, and accelerators to improve consistency and speed of delivery.

Client Relationship Management:

• Work with key clients to understand their challenges and recommend suitable DevOps solutions.
• Act as a trusted advisor for DevOps transformation and best practices.
• Review project performance regularly to ensure delivery is on time, on budget, and meets quality expectations.

Metrics & Continuous Improvement:

• Track key DevOps metrics such as deployment frequency, lead time, MTTR, and change failure rate.
• Drive initiatives to reduce manual effort, improve reliability, and increase delivery speed.
• Keep up to date with DevOps trends and introduce relevant improvements to the practice.

Collaboration & Stakeholder Engagement:

• Work closely with other practice leaders, engineering teams, and leadership to integrate DevOps with development, testing, and security.
• Enable collaboration between development, operations, security, and QA teams

Experience:

• 20+ years of experience in software engineering, IT operations, or related technical roles, with several years in a DevOps or cloud leadership role.
• Experience leading DevOps initiatives, including automation and CI/CD implementation across projects or programs.
• Strong working knowledge of public cloud platforms such as AWS, Azure, or GCP.
• Good experience with containers and orchestration platforms such as Docker and Kubernetes.
• Practical exposure to Infrastructure as Code and automation tools (e.g., Terraform, Ansible, or similar).

Industry Exposure

• Experience in one or more domains such as Healthcare, Retail, Media, or Manufacturing is a plus.

Technical Skills

• Strong understanding of common DevOps tools and practices (e.g., Git, Jenkins, CI/CD, containers, monitoring).
• Experience with cloud-native and microservices-based architectures.
• Working knowledge of Agile and IT service management practices.

Leadership & Collaboration

• Experience leading and mentoring technical teams.
• Ability to work with business and technology stakeholders across levels.
• Good communication and influencing skills with customers and senior leaders.

Core Competencies:

• Customer Focus:?Strong orientation towards client success and satisfaction.
• Passion for Innovation:?An intrinsic drive for identifying and implementing the latest technology trends in DevOps.
• Accountability:?Proven ability to take ownership of practice results and drive performance improvement.
• Collaboration:?Strong interpersonal skills to foster teamwork across diverse teams.
  • Results-Oriented:?Focused on delivering measurable outcomes for clients and the business.