Principal Cloud Ops Engineer

• Ensure high availability of production environments by monitoring performance metrics and implementing corrective actions when necessary.
• Ensure that cloud infrastructure adheres to industry best practices for security, including encryption, identity, and access management (IAM), and monitoring.
• Monitor cloud usage and optimize resource allocation to control cloud spending.
• Hands-on experience in distributed software monitoring, application performance monitoring & its visual representation
• Provide detailed guidance and support to teams in application vulnerability remediation.
• Incident Management: Lead incident response efforts, diagnose root causes, and implement long-term solutions to prevent recurrence. Ensure effective communication during outages.
• Troubleshooting and Root Cause Analysis: To investigate and resolve incidents quickly during crisis situations, performing root cause analysis to prevent recurrence.
• Work closely with the team in building a knowledge base publishing a collection of documentation that typically includes answers to frequently asked questions by customers.

Education / Qualifications

As a Principal Cloud Ops Engineer, you will be responsible for overseeing the deployment, maintenance, and optimization of cloud infrastructure. You will collaborate with cross-functional teams to ensure the security, availability, and performance of cloud services, drive automation initiatives, and resolve complex operational issues. This role requires a good understanding of cloud platforms (AWS/ Azure/GCP), infrastructure as code (IaC), PowerShell, Kubernetes and Cloud monitoring solutions to deliver scalable and reliable systems.