Principal DevOps Engineer

THE OPPORTUNITY

As a Principal DevOps Engineer at Xactly, you will be filling a mission-critical role ensuring that our complex systems are healthy, monitored, automated, and designed to scale. You will use your background as an operations generalist to work closely with our development teams from the early stages of design all the way through identifying and resolving production issues. The ideal candidate is passionate about an operations role that involves deep knowledge of both the application and the product. They will also believe automation is a key component to operating large-scale systems.

The Sr. DevOps Engineer will serve as the primary contact responsible for the overall health, performance, and capacity of one or more of our Internet-facing services. Assisting in the roll-out and deployment of new product features and installations to facilitate our rapid iteration and constant growth. Some other responsibilities will be developing and owning procedures for configuration management, monitoring, scaling etc.

At Xactly, we believe everyone has a unique story to tell, and these small differences between us have a big impact. When bright, diverse minds come together, we’re challenged to think different ways, generate creative ideas, be more innovative, and take on new perspectives. Our customers come from different cultures and walks of life all around the world, and we believe our teams should reflect that to build strong and lasting relationships.

THE TEAM

Here at Xactly, we pride ourselves in building teams with a diversity of opinions in order to build the best software possible. We understand that not everyone works the same way and strive to create a flexible open environment to allow you to create the work/life balance that works best for you. Xactly’s Engineering team is nimble and executes quickly. Covering offices in San Jose, Denver, Bangalore, and Toronto, we have a strong focus on cutting-edge and high-quality code and products. All engineers are encouraged to operate independently with a high level of accountability, but also be a team player and work with multiple teams.

THE SKILL SET

• 11+ years in a Linux-based large-scale web operations role.

• Strong hands-on experience with Git and version control systems.

• Expertise in designing and managing cloud-agnostic CI/CD pipelines for continuous integration and delivery.

• Kubernetes, Docker, and Harness expertise for multi-cloud container orchestration.

• Hands-on experience in building and troubleshooting APIs.

• Automation experience using Jenkins, Rundeck, and scripting languages like Python, Bash, Perl, and Ruby.

• Strong experience with Terraform for infrastructure provisioning across multiple cloud platforms.

• Expertise in cloud-agnostic DevOps strategies, including hybrid/multi-cloud deployments (OCI, AWS, Azure, GCP, on-prem).

• Previous experience as a DevOps Engineer or in a similar software engineering role.

• Proficiency with configuration management tools such as Chef.

• Experience in implementing observability & monitoring solutions (Prometheus, Grafana, ELK, Datadog, etc.).

Preferred Qualifications:

• Experience with web-based Java/J2EE architectures and JVM configuration.

• Strong knowledge of data structures, relational/non-relational databases, networking, Linux internals, filesystems, and web architecture.

• Hands-on experience with hybrid cloud and multi-cloud strategies.

• Production experience with MapReduce, Hadoop, Hive, JBoss, and Tomcat.

• Familiarity with service mesh technologies for cloud-agnostic networking.

• Experience with FinOps and cloud cost optimization across multiple providers.

• Expertise with load balancers like HAProxy, Envoy, and cloud-agnostic API gateways.

• Hands-on experience with AI-driven DevOps tools for predictive analytics, anomaly detection, and intelligent automation.

• Strong interpersonal communication skills (listening, speaking, writing).

• Ability to work effectively in a diverse, collaborative, and cross-functional environment with DevOps Engineers, SREs, Product Managers, and other stakeholders.

WITHIN ONE MONTH, YOU’LL

• Get familiar with internal tools, processes, and infrastructu