CloudOps-DevOps-Manage

This position is for a tech lead role. Leadership and Ownership will be the primary soft skills needed for this position. Technical skills outlined below.

Technologies and Tools

Must haves

• GitHub & GitHub Actions: In-depth, hands-on experience with repository management, branching strategies, CI workflows, and pipeline troubleshooting.
• Harness (CI/CD): Strong experience designing and operating CI/CD pipelines, managing deployment strategies, and supporting release orchestration.
• Expertise in Infrastructure as Code (IaC) using Terraform / CFT / Ansible. Good understanding of ARM Templates/ Biceps.
• JFrog Platform (Artifactory, Xray): Proven expertise in artifact management, repository configuration, security scanning, and CI/CD integrations.
• Kubernetes & Linux: Practical experience supporting containerized applications and Linux-based environments, including:
  • System administration and troubleshooting
  • Performance, permissions, and networking
  • Operational stability and reliability
  • Basic Knowledge in AWS Cloud services like IAM, S3, Workspaces, Cloud Watch etc.
  • Linux concepts and command knowledge
  • Build and manage containers
  • Understanding of containerized workloads
  • Kubernetes triaging and deployment
• Programming & Scripting Languages: Working knowledge of at least one of:
  • Python
  • TypeScript
  • Java

Good to have

• Jenkins: Hands-on experience configuring pipelines, maintaining jobs, and integrating Jenkins with modern CI/CD ecosystems.
• Multi Platform CI/CD Environments: Familiarity with organizations operating or transitioning across multiple CI/CD and deployment platforms.
• Monitoring, Logging & Observability
  o New Relic, BigPanda, Grafana and Splunk usage and understanding
  o Monitor system health and performance
• Security & Compliance: Managing secrets/passwords/Certificates/Access Controls for tools
• Release & Deployment Management: Understanding of Release & Deployment Management and strategies
• System Reliability & Troubleshooting
  o Handle production incidents
  o Perform root cause analysis (RCA)
  o Improve system resilience and uptime
  o Participating in on call rotations

Skills and attributes for success

• Technical Leadership & Guidance: Ability to guide development teams, review solutions at a high level, and ensure adherence to engineering best practices, even when not writing code daily.
• Continuous Learning: Demonstrates curiosity and adaptability as tools, platforms, and best practices evolve.
• Communication: Ability to translate complex technical concepts into clear, actionable guidance for engineers and stakeholders. Communicates clearly, respectfully, and thoughtfully across time zones and cultures.
• Technical Aptitude & Critical Thinking: Shows strong curiosity and a willingness to continuously learn new technologies, tools, and processes.
• Ownership: Demonstrates strong sense of ownership and the pride of supporting our internal customers.
• Collaboration & Attitude
  • Willing and eager to collaborate closely with core (onshore and offshore) team members to achieve shared goals.
  • Comfortable navigating ambiguity, asking clarifying questions, and articulating risks and solutions constructively.
  • Actively shares knowledge with developers and supports their growth through mentoring and guidance.
  • Displays strong positive and go getter attitude to solve complex issues even when the solution is not obvious.

What we look for

To qualify for the role, you must have

• Experience
  • 8 to 10 years of experience in cloud platforms, DevOps engineering, infrastructure automation, and operations leadership.
  • Demonstrated experience managing cloud environments at enterprise scale, including governance, Landing Zones, and platform modernization.
  • Proven experience leading and managing support teams responsible for